Skip to main content

Designing Teams: Plan and Organize Roles

Discover how to plan, organize, and visualize team structures and roles within the Teams canvas of Puzzle.

Brian Ragone avatar
Written by Brian Ragone
Updated over 3 weeks ago

Available with any of the following subscriptions, except where noted:
๐ŸŸข Starter (up to the planโ€™s step limit) | ๐Ÿ”ต Builder | ๐ŸŸฃ Optimizer |

โšซ Enterprise

Effective teams rely on clear structures, defined responsibilities, and efficient coordination. Puzzleโ€™s Teams Canvas provides an intuitive visual environment to organize your team, define roles clearly, and understand exactly how each team member contributes to your workflows.

Whether you're managing projects, assigning responsibilities, or clarifying team structures, the Teams Canvas empowers you to visualize your organizational hierarchy, enhance collaboration, and ensure every team member clearly understands their role and contributions.


Benefits of Using Teams

๐Ÿ› ๏ธ Efficient Organization: Visually map roles, responsibilities, and team structures, simplifying task assignments and workload management.

๐Ÿ‘๏ธ Clear Visualization: Quickly see how each role contributes to workflows, making responsibilities transparent and highlighting areas needing attention.

๐Ÿค Improved Coordination: Foster seamless collaboration by clearly defining and communicating team responsibilities across departments and processes.

๐Ÿท๏ธ Label Role Relationships for Added Clarity: Add custom labels to connectors between roles, providing additional context around how team members interact or depend on one another.


Video Guide: Add Teammates To Your Workspace


Step-by-Step Guide

1๏ธโƒฃ Adding a Team

  • ๐Ÿ‘ฅ Add a Team: Click the Team button in the toolbar to create a new Team section on the canvas.

  • ๐Ÿ“ Provide Team Details: Name your team and include a brief description outlining its role and responsibilities within your processes.

2๏ธโƒฃ Adding and Managing Roles

  • ๐Ÿ‘ค Create a Role: Select the Role icon from the toolbar to add a new role to your team canvas.

  • โž• Assign Team Members: Use the "+" icon next to the People dropdown in the right sidebar to assign existing team members to the role. You can assign multiple people to the same role as needed. If a team member isn't in Puzzle, refer to our inviting new team members guide for detailed steps.

  • โœ๏ธ Edit Role Details: Clearly define each role by updating the Role Name and Description within the sidebar to reflect accurate responsibilities.

  • ๐Ÿ’ฐ Assign Hourly Rates: Enter hourly rates directly in the role's sidebar for precise cost tracking across your workflows. For more information, explore our Step Cost Calculator guide.

  • ๐ŸŒ Track Role Contributions: The sidebar clearly lists every step the role participates in, providing immediate visibility into workflow contributions. Click on any listed step to navigate directly to its location.

3๏ธโƒฃ Labeling Connectors Between Roles

You can now add labels to the lines (connectors) between roles to describe the relationship, interaction, or dependency between them.

๐Ÿ’ก Example Use Case: Label a connector from "Head of Finance" to "Financial Analyst" as "Budget Reporting" to clarify how financial data flows up the chain for strategic decisions.

How to Add or Remove Connector Labels

  • Click on the connector line between roles

  • Enter your custom label to describe the relationship

  • To delete a label, simply clear the text from the connector

๐Ÿ’ก You can also delete the connector itself as usual by selecting the line and pressing the ๐Ÿ—‘๏ธ icon, keeping your Teams Canvas clean and organized.

4๏ธโƒฃ Deleting a Team or Role

  • โŒ Delete Team/Role: Click the ๐Ÿ—‘๏ธ icon located at the bottom of the right sidebar to remove a team or role.


๐Ÿ’ก Best Practices and Tips

๐Ÿ—‚๏ธ Organize Teams Around Real Operations: Align your Teams Canvas structure with how your business operates for clarity and efficiency.

๐Ÿคต๐Ÿป Define Role Responsibilities Clearly: Use accurate role names and descriptions to avoid confusion and improve accountability.

๐Ÿ•’ Keep Hourly Rates Up to Date: Maintain precise hourly rates to ensure your process cost tracking remains accurate.

๐Ÿท๏ธ Leverage Connector Labels for Clarity: Label role connections to make interactions, handoffs, or dependencies easy to followโ€”especially during reviews or training sessions.

๐Ÿ“Š Monitor Contributions Regularly: Frequently review the Summary of Contributions in the sidebar to clearly understand each roleโ€™s impact, helping you make informed team decisions.


Conclusion

Puzzle Teams Canvas gives you the tools to design clear, scalable team structures with visual precision. With labeled connectors, organized roles, and defined responsibilities, your teams can collaborate efficiently, reduce confusion, and operate with full alignment.

Start structuring your teams in Puzzle today to build clarity, improve collaboration, and support your organization's long-term success!

Did this answer your question?