Navigating and building processes in Puzzle is faster and smoother when you know the keyboard shortcuts and navigation tips.
Whether you're a beginner exploring Puzzle for the first time or an advanced user optimizing your workflow, understanding these shortcuts will significantly improve your experience. Mastering navigation and key commands allows you to build, edit, and manage workflows effortlessly, helping you work more efficiently and collaborate seamlessly with your team.
This guide walks you through essential shortcuts, navigation methods, and best practices to streamline your workflow and improve efficiency.
Benefits of Using Keyboard Shortcuts and Navigation Tips in Puzzle
🚀 Increased Efficiency: Shortcuts save time by reducing the number of clicks needed for everyday actions, allowing you to focus more on process building than on navigation.
🤝 Enhanced Collaboration: With easy access to comments, multi-select, and step duplication, collaborating with team members becomes quicker and more intuitive.
⚙️ Streamlined Process Management: Shortcuts enable faster and more organized editing, whether adding new steps, creating sections, or transferring workflows between workspaces.
🎯 Consistency in Workflow Design: Using templates and shortcuts ensures uniformity in process structures, which is valuable for onboarding new team members and maintaining standards across projects.
1️⃣ Getting Started with Navigation Basics
Puzzle offers various ways to move around and zoom in on your workspace, depending on your device:
🖱️ Using a Mouse:
Click and drag to pan around the canvas.
Scroll the wheel to zoom in and out.
🔳 Using a Trackpad:
Use a two-finger swipe to pan.
Pinch to zoom out or reverse pinch to zoom in.
⌨️ Keyboard Shortcut:
Click and drag to pan the canvas.
Hold
SHIFT+ Click for multi-select.
Multi-Select for Bulk Actions: Need to edit or delete multiple steps? Hold SHIFT + Click on each step you want to include in your bulk action. This feature allows you to perform tasks like bulk deleting, duplicating, and editing steps, roles, or tools.
2️⃣ Essential Keyboard Shortcuts for Quick Actions
Use these shortcuts to speed up your tasks within Puzzle. The table below groups them by their primary function:
Action | Shortcut | Description |
Workspace Management |
|
|
Add New Step | N | Quickly add a new step to your process. |
Add New Section | S | Add a new section to structure workflows. |
Cancel Actions | ESC | Exit or cancel the current action. |
Editing |
|
|
Open Comments Sidebar | C | Access the comments for team collaboration. |
Delete Selected Steps | BKSP | Removes selected steps from the canvas. |
Multi-Select Items | SHIFT + Click | Select multiple items for bulk actions. |
Undo | ⌘ + Z | Undo layout moves, single step creation, or deletion (up to 2 per session) |
Redo | Shift + ⌘ + Z | Redo an undone action if available |
View Control |
|
|
Pan Around Canvas | Click + Drag | Left click on the canvas to pan |
Zoom In | ⌘ + Scroll Up | Zoom into the workspace. |
Zoom Out | ⌘ + Scroll Down | Zoom out of the workspace. |
Open Template Gallery | T | Quickly open templates for new workflows. |
Note: Some shortcuts, such as copy/paste (⌘ + C and ⌘ + P), are experiencing bugs. Updates are coming soon! Please use the duplicate action at the top left of each step to quickly duplicate steps.
3️⃣ Building Process Maps Using Step Shortcuts
Puzzle simplifies process mapping with shortcuts for structuring steps:
Use "@" in step descriptions to access step sidebars and relevant fields instantly.
Tag Tools and Roles: Tag essential tools and involved team members directly in each step for easy reference.
Tag Step Types: Categorize each step by its function to add structure and clarify the workflow.
💡 Tool Tip for Hot Keys
Puzzle makes it easy to learn and reference keyboard shortcuts with a built-in Hot Key Tooltip, so you don't have to memorize every command.
This feature provides quick access to all available hotkeys directly from your workspace — perfect for both new and experienced users.
How to Access Hotkeys:
🔓 Open any Workspace in Puzzle.
💻 In the bottom-left corner of your screen, hover over the laptop emoji.
💡 A tooltip will appear, listing all available hotkeys for quick reference.
This built-in guide ensures you can navigate, build, and edit workflows more efficiently—without interrupting your momentum.
⏪ Undo & Redo: Manage Layout and Step Changes with Confidence
Puzzle’s Undo and Redo features help you confidently manage structural and layout edits in your workflow canvas, from moving steps to reversing accidental deletions.
🔄 Keyboard Shortcuts
Undo:
⌘ + Z(Mac) orCtrl + Z(Windows)Redo:
⇧ + ⌘ + Z(Mac) or⇧ + Ctrl + Z(Windows)
🖱️ On-Screen Controls
Located in the bottom toolbar, near the Zoom controls
Buttons become active only when there’s an action to undo or redo
🧠 Supported Actions
Undo/Redo currently supports:
Moving steps or sections within the canvas
Creating or deleting steps (single steps only)
Repositioning elements for layout clarity
💡 Bulk changes prompt confirmation — Puzzle displays a modal when undoing or redoing multi-step actions, helping prevent mistakes.
📌 Important Notes
Limit: Supports up to two undo/redo actions per session
Scope: Applies only to structural layout changes
(does not include changes to step notes, roles, or tools)Session Reset: History resets when the page is refreshed
If you have additional feature requests, feel free to submit them on our Feature Request Board.